Privacy Policy (GDPR)
Last updated: January 1, 2026
1. Data Controller
The data controller is the homeowners association or property manager that uses the SVB system to manage the residential building. You can find the controller's contact details in your organization settings.
2. Data We Collect
We process the following personal data: full name, email address, phone number, birth number (encrypted with AES-256-GCM), bank account, property ownership details (share, acquisition date), voting records (vote, IP address, timestamp), documents uploaded to the system.
3. Purpose of Processing
We process personal data for: management of homeowners associations under Slovak law (Act No. 182/1993) and Czech Civil Code (§ 1158–1222), maintaining owner records and ownership shares, conducting electronic voting (per rollam), financial records (contributions, payments, debts), sending notifications related to building management.
4. Legal Basis
The legal basis for processing is: legal obligation (owner records, voting), contract performance (building management), legitimate interest of the controller (system security, audit log), consent of the data subject (push notifications, cookies).
5. Data Retention
We retain personal data for the duration of the ownership relationship and 5 years after its termination for archival and potential legal claims. Voting minutes are retained for 10 years. Audit logs are kept for 3 years. Cookies are stored for a maximum of 1 year.
6. Data Security
To protect your data, we use: encryption of sensitive data (AES-256-GCM) — birth numbers are encrypted in the database, Row-Level Security in PostgreSQL for data isolation between organizations, HMAC vote signatures to ensure integrity, HTTPS encryption for data transfer, regular database backups.
7. Your Rights
You have the right to: access your personal data, rectify inaccurate data, erase data (right to be forgotten), restrict processing, data portability, object to processing. To exercise your rights, contact the chairman of your homeowners association or the property manager.
8. Cookies
We use essential cookies for: login session (session cookie), language selection (locale), organization identification (current_org_id). These cookies are technically necessary for the application to function. We do not use analytics cookies. Push notifications require your explicit consent.
9. Contact
For questions regarding personal data processing, contact the chairman of your homeowners association. If you are not satisfied with the processing of your data, you have the right to file a complaint with the Slovak Data Protection Authority (dataprotection.gov.sk) or the Czech Data Protection Authority (uoou.cz).